American organizational psychologist — Harvard Business School — creator of the psychological safety concept — who discovered that the highest-performing hospital teams made more errors (because they reported them) and built the psychological safety research program from that finding.
Creates psychological safety as a measurable construct — Edmondson's research (finding that the best nursing teams reported more errors, not fewer, because psychological safety enabled honest reporting) identified psychological safety as the foundational condition for team learning and performance; Google's Project Aristotle (2015) confirmed it as the #1 predictor of team effectiveness.
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