Four Seasons

The world's leading luxury hotel brand — founded by Isadore Sharp in Toronto in 1961 and built around exceptional service quality as the defining competitive advantage.

Four Seasons as service quality standard: by setting and enforcing consistent service standards globally (24-hour room service, concierge responsiveness, turndown service quality), Four Seasons created the expectation that luxury hotels provide. The brand's consistent quality across 120+ properties in 50+ countries represents a management achievement as significant as its hospitality achievement.