Microsoft CEO Satya Nadella's account of transforming Microsoft's culture — from the combative, stack-ranked 'know-it-all' culture of the Ballmer era to a 'learn-it-all' growth-mindset culture.
Cultural transformation at scale: Nadella's diagnosis of Microsoft's problems (defensive, competitive internal culture, mobile-first cloud-first opportunity missed) and his prescription (growth mindset from Carol Dweck applied organizationally, empathy as a business value). Azure as the strategic pivot. Nadella's personal narrative: raising a son with cerebral palsy as the source of his emphasis on empathy.
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