American management author and former tech executive — formerly at Google and Apple — author of Radical Candor — who created the most widely used management feedback framework in Silicon Valley.
Creates the Radical Candor framework — Scott's 2x2 matrix (Care Personally × Challenge Directly) provides the most practical vocabulary for management feedback; its quadrants (Radical Candor, Ruinous Empathy, Obnoxious Aggression, Manipulative Insincerity) are now standard management education vocabulary.
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