Amy Edmondson's 2023 guide to intelligent failure — arguing that failures differ in quality and that the key to organizational learning is distinguishing between intelligent failures (in new territory) and preventable failures (from inattention).
Creates the failure taxonomy — Right Kind of Wrong distinguishes between intelligent failures (experiments at the frontier of knowledge — valuable), complex failures (multiple factors — analyzable), and basic failures (preventable lapses — costly), providing the most useful framework for organizational learning from mistakes.
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