Harvard Business School professor who studies organizational behavior — known for his research on transparency paradoxes in organizations — demonstrating that increasing monitoring and visibility of employees often decreases their productivity.
Demonstrated the transparency paradox — Bernstein's field research (studying a factory) showed that removing panopticon-style monitoring actually increased productivity, because workers created informal workarounds and innovations they hid from supervisors; excessive visibility suppresses the experimentation that creates organizational learning.
Discussing
Ask anything about Ethan Bernstein — their ideas, influences, contradictions, legacy.
Sign in to start a conversation.