Donella Meadows's posthumously published 2008 introduction to systems thinking — covering stocks and flows, feedback loops, delays, and leverage points — the clearest and most accessible systems thinking primer available.
Makes systems thinking practical — Meadows's clear language and vivid examples (a bathtub is a stock; drains and faucets are flows) give non-engineers the vocabulary to analyze why complex systems behave in unintuitive ways.
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