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banking operations

2 thinkers, books, and ideas connected to this field.

Thinker

Dee Hock

American banker and founder of Visa International, who convinced competing banks to surrender individual control of their credit card programs into a shared network organization — the 'chaordic' structure (chaotic yet orderly) that he believed was necessary for a system no single institution could own.

organizational designbanking operationschaos theory
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Thinker

Max Neukirchen

Global co-head of JP Morgan Payments, one of the largest payment processing businesses in the world, responsible for the bank's transaction banking and payments infrastructure.

financebanking operationspayments infrastructure
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