5 thinkers, books, and ideas connected to this field.
American business executive who built General Motors into the world's largest corporation by inventing the multi-divisional organizational structure — replacing Ford's centralized control with a system of semi-autonomous divisions competing in different market segments.
American banker and founder of Visa International, who convinced competing banks to surrender individual control of their credit card programs into a shared network organization — the 'chaordic' structure (chaotic yet orderly) that he believed was necessary for a system no single institution could own.
David L. Stearns's 2007 academic history of the creation of the BankAmericard and its evolution into Visa — covering the technology, governance, and organizational innovations that built the world's largest payment network.
American leadership consulting firm founded by retired General Stanley McChrystal that applies military Team of Teams organizational principles to corporate transformation — helping organizations become adaptive and networked.
Robert Sutton and Huggy Rao's 2024 guide to reducing organizational friction — arguing that leaders must identify and eliminate unnecessary friction (bureaucracy, complexity, coordination costs) while adding good friction (speed bumps for bad decisions).