3 thinkers, books, and ideas connected to this field.
American psychologist and Harvard Business School professor — author of Talk — who studies conversation science and negotiation — whose research on anxiety reappraisal (reframing nervousness as excitement) is among the most cited in communication psychology.
Charles Duhigg's 2024 investigation of extraordinary communicators — arguing that the key to communication is matching conversation type (practical, emotional, or social) and that anyone can learn supercommunicator skills.
Alison Wood Brooks's 2024 guide to better conversation — synthesizing conversation science research into practical frameworks for asking better questions, managing topics, and navigating difficult conversations.